FAQs

Does your organization need a mailing list?

Monday, April 20th, 2009

ConnectNC offers interactive or announcement type mailing lists (e-mail), starting at $15 per month for 500 and fewer subscribers. Your list is fully configurable and includes an archive, if needed. Your subscribers may sign and manage their list subscriptions via a web interface. Web based list administration for nearly all tasks, including list configuration, moderation [...]

ConnectNC Mailing List Terms of Service

Monday, April 20th, 2009

Terms of Service ConnectNC, Inc. may only be used in connection with email lists for which recipients have voluntarily registered. Using ConnectNC, Inc. to send email to an address you obtain without the consent of such addressee is a violation of ConnectNC, Inc. policies. You may not access the mailing lists of third parties on [...]

Protected: Change DSL user password using browser

Saturday, April 18th, 2009

There is no excerpt because this is a protected post.

What are my incoming and outgoing mail server names?

Wednesday, April 1st, 2009

If you’re a ConnectNC customer, please use the following mail servers. Incoming (POP) mail server: mail.connectnc.com Outgoing (SMTP) mail server: mail.connectnc.com If you need help configuring your mail program, please call technical support at 866-234-4883.

Someone used my email address to send spam!

Monday, December 29th, 2008

This is a common situation these days.  Malicious code has been developed to allow spammers to distribute their junk mail a variety of ways. In the old days, we’d tell people just to be careful about posting their email addresses on web sites or newsgroups. Today, all it takes is an infected machine on which [...]

Why I’ll never send confidential email to anyone at AOL

Sunday, December 7th, 2008

AOL has something they call an Email Feedback Report. ISPs can register with AOL so they’ll be notified any time an email message is reported as spam. Unfortunately for the sender, the entire contents of the message are left intact for the ISP to review. The Email Feedback Report protects the identity of the recipient, [...]

Phishing Attempts

Wednesday, July 16th, 2008

There’s been a recent influx of phishing attempts against our subscribers. If you receive a message like the one below, please delete it immediately! We will NEVER send any such messages to our subscribers. In addition, please do not ever send your login and password to ANYONE, including us. We will not request it by [...]

Please keep your passwords private!

Monday, July 14th, 2008

There are individuals who may send email to you, asking for your account password, or asking you to login to a web site to change your password. These people are posing as technical support people in an attempt to get your account password from you. Once they have your account password, they login to webmail [...]

Be careful about e-mail greeting cards!

Monday, March 3rd, 2008

I recently received a Hallmark greeting card from a “friend” in my email in box.  The message was NOT, however, a greeting card from a friend. It was an attempted attack on my machine.  Since I use a Mac, I didn’t have to worry about this particular trojan.  The evildoers who propagated this trojan want [...]

Why you should subscribe to our e-mail spam and virus filtering service

Tuesday, January 29th, 2008

When analyzing how much of the email that comes into web hosting accounts, we discovered that it’s 94% spam and viruses. Thanks to our mail filtering device, most of that is blocked or quarantined. I went to google to look for stats, and found that our figure agrees with what’s reported by most other ISPs. [...]



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