Windows Phone Configuration Print

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To set up an email account from an Internet Service Provider (ISP)

If you have an email address that you set up yourself, or that doesn't use one of the accounts listed above, your account is through an ISP.

  1. In the App list, tap Settings Settings icon, and then tap Email + accounts.

  2. Tap Add an account > Other account.

  3. Enter your email address and password, and then tap Sign in.

    Note

    • If the settings aren't found, make sure both the email address and password are correct, and then tap Try again. If the settings still aren't found, tap Advanced, and then skip to Step 5 in the next procedure.

To enter email account settings manually (advanced)

To enter account settings manually, you'll need to know information such as the email account type (POP or IMAP) and the incoming email server address. The complete list of things you'll need is in the table below. You can usually find this information on your email provider's website.

  1. In the App list, tap Settings Settings icon, and then tap Email + accounts.

  2. Tap Add an account > Advanced setup.

  3. Enter your email address and password, and then tap Next.

  4. Tap Internet email.

  5. Do the following:

    For this field Do this

    Account name

    Type a descriptive name for the account. This is the account name that will appear on your phone.

    Your name

    Type your name. This is the name of the sender in the email messages that you send from this account.

    Incoming email server

    Type the name of the incoming email server. This typically includes POP or IMAP (depending on the type of email account). An incoming email server address might look like either of these:

    • mail.domainname.com (replacing domainname.com with your actual domain name)

    Account type

    Choose POP3 or IMAP.

    User name

    Type your user name.

    Password

    Type your password.

    Outgoing (SMTP) email server

    Type the name of the outgoing email server. The outgoing email server name typically includes SMTP. For example:

    • mail.domainname.com (replacing domainname.com with your actual domain name)

    Outgoing server requires authentication

    Verify that this setting is correct.

    Use the same user name and password for sending email

    Verify that this setting is correct.

  6. Tap Advanced settings, verify that all settings are correct, choose your download settings, and then tap Sign in.

  7. If you are asked to sign in using an SSL please disable

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