Dear ConnectNC customer,

ConnectNC is pleased to announce that it has entered into an agreement with Tidal Media Group based out of Portsmouth, New Hampshire. Effective October 7, 2024, Tidal Media Group will be assuming all Web hosting and Email hosting, as well as web design operations from ConnectNC.

You are receiving this notification because you have one or more services that are affected by this acquisition.  Services being acquired by Tidal include:

• Web Hosting
• Domain Registration
• SSL certificates
• Virtual Private Server (VPS) hosting
• Managed Hosting

Who will be billing me for hosting?

Effective October 7st, 2024, Tidal Media Group will be responsible for all future invoices. For any mailed payments sent prior to October 7, ConnectNC will accept those payments, and no changes are needed on your part.

What if I want changes done to my web site?

Tidal Media Group will become your point of contact for all web design, web and email hosting and search engine marketing needs.

Will there be any changes to my e-mail accounts or website access?

Not currently. Changes may be required in the future as software and hardware are upgraded. Should changes be necessary you will be contacted by Tidal Media Group.

Support and Payment Portal: https://cp.tidalhosting.com/login

You will be required to login and setup MFA/2FA for your account. You will also be required to enter new payment information. Tidal Media Group accepts ACH and credit card payments.  For directions visit 2FA SETUP.

How do we contact Tidal Media Group?

Website: www.tidalmediagroup.com

Phone: 603-766-4680 (Support: 24/7/365)

General Contact: info@tidalmediagroup.com

Web Site Edits: edits@tidalmediagroup.com

Search Engine Marketing: info@tidalmediagroup.com

Email & Web Hosting Support:  support@tidalmediagroup.com (24/7/365)

We are thankful for many clients who have been hosting websites with us for over 20 years and believe that Tidal Media Group will be able to take good care of your websites moving forward.