How do I view my web site stats?

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Every web site hosted with ConnectNC has a log analyzer which is run on a daily basis in order to give you some basic information about your site’s visitors.  To access the stats reports, here’s all you have to do.

  • Log in to your site’s control panel by going to http://yourdomain.com/cpanel (change “yourdomain” to your actual site name).
  • Scroll down and find “Logs” on the screen. It looks like this:
    Cpanel Logs
  • Click on “Webalizer” and then click on the magnifying glass to open the report menu.
    View webalizer
  • Choose the month you wish to view.
    Webalizer stats
  • To learn what your report means, please read the Webalizer help page.

Forwarding Email

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Because ConnectNC has no control over external mail servers or services, we don’t recommend the use of forwarding, and don’t offer any support at all for forwarding. When you forward messages, they may be rejected by the destination server, they may be trapped by spam filtering or there may be delays or other non-delivery situations. Please use forwarding at your own risk and understand that we can offer no assistance with forwarding problems.

ConnectNC recommends that you configure a mail client to POP all email accounts.

Web hosting is more than just website rental space

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At our company, where customer service and doing it right the first time is our foundation, web hosting in North Carolina means your business can rest assured its web site is hosted with care and passion. We’re not Godaddy. We’re not Network Solutions. We’re not Dreamhost. We’re not BlueHost or any of the web hosting companies that are only $6.99 per month. We don’t even try to be, because we offer quality and not quantity as our way of business. Although we are proud to have a lot of customers with web hosting in North Carolina, we also host sites for individuals and businesses in dozens of US states and countries around the world.

Whether you call and talk to Torri, Monica, Gregg, Rick, Beth, Brenda or our 24/7 technical support team, you are talking to people who care about you. We care about your web site uptime, whether you can login or read your Webalizer web stats. We offer one on one training on how to interpret web stats such as Webalizer, in addition to offer consulting with ideas on improvements to help increase traffic and actions on your web site.

Our web hosting is mainly on Linux servers, as those stay more secure than Windows. We do offere Ensim Windows Hosting as an alternative. Another good platform is Plesk that we can offer. For the customer, it’s usually the hosted mail that is the most crucial to everyday life.

We also offer web design in North Carolina and throughout the United States. If interested please contact us for a custom quote. We have no high pressure sales.

Using mod rewrite to redirect someone based on their search phrase

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Blogging is really fun and can provide people with lots of useful information. When you’ve had a blog for as many years as I have, you see trends evolve. My blog is mainly about myeloma, but a lot of people go there to read about shingles.

People find the blog by searching on a variety of phrases, but they may find just one of my many pages about the experiences I’ve had with shingles. What if I want them to land on my main shingles post that has a link to all the other pages? This bit of code from my .htaccess file ensures that folks who searched on “shingles” alone or in addition to “picture,” “treatment” or “rash,” will be sent to the main blog post about shingles.

RewriteCond %{HTTP_REFERER} [?+&]?shingles[?+&]? [NC]
RewriteCond %{HTTP_REFERER} [?+&]?(picture|treatment|rash?)[?+&]? [NC]
RewriteCond %{REQUEST_URI} !^alternate_page\.html$
RewriteCond %{REQUEST_URI} !^([^/]+/)*[^/.]+\.[^/.]+$
RewriteRule .* http://myelomablog.com/shingles.php  [R=302,L]

You must be sure that RewriteEngine On is included and that your server (Apache) is allowing mod rewrite. I have no idea how this would be accomplished using IIS, since I don’t use or care for IIS at all. I’ve been using Apache since 1995 (on linux or some *nix), and will stick with what I know best (and what works best!).

Keep in mind that other rewrites put in place by programs such as WordPress might interfere with your own code. If you end up with errors, try another way.

Online Domain Registration – Get your website name

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If you are ready to register a domain name today, Please use our handy domain registration tool. Then when you need help with a WordPress install or WordPress theme customization or another web site setup or web site design, give us a buzz! We’ve been web site professionals since 1995! If you are located in Fayetteville, NC or Raleigh, NC or Pinehurst, NC we can personally guide you. However, we help hundreds of customers all around the world with their web site design. Web Site designers in Raleigh NC or web site designers in Fayetteville NC can also help if you live in California. Technology is wonderful that way! See our portfolio of WordPress web sites and other content management sites today and decide for yourself.

How do I send mail through my hosting account?

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ConnectNC hosting customers have a few options for sending e-mail.

  1. We recommend that customers always use the outgoing mail server of the ISP they connect to the Internet through. For example, If your DSL provider is Verizon, we ask that you send using Verizon’s outgoing (smtp) mail server. You will need to call your ISP or check their web site for outgoing mail server settings.
  2. If you are unable, for whatever reason, to send out through your ISP’s outgoing server, we need to have you call them to find out why.
  3. If you’re traveling, you can send out mail through your web server using SMTP auth. However, most hotels and business establishments block port 25 traffic, so you may find that this solution doesn’t work either. If that’s the case, then you should use your company webmail for outgoing messages or ask the hotel concierge or a network administrator what setting you should use.

Web Hosting for WordPress or HTML

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For a limited time, we’ll match your current web hosting price. Just show us your invoice, and we’ll match what you’re paying now! There’s no transfer or setup fee. Give us a call at 888-290-4601 ext 22 or fill out this form and we’ll contact you.

We can give you current web site a facelift or create a brand new design.

The fastest way to get a WordPress website

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What’s the fastest way to get a WordPress website? Have ConnectNC install and configure it for you.

It’s that easy. Why should you use WordPress to publish your web site? WordPress is being used more and more as a content management system (also known as a CMS). ConnectNC can develop a WordPress theme for your company that’s attractive and affordable. By using WordPress as your content management system, you can eliminate the need for a specially trained staff member to maintain the site. There’s no need to learn an html editing program, such as DreamWeaver. There’s no need to use an FTP program. Simply open your browser and access your WordPress dashboard to being editing.

Whether you’re in North Carolina, or on the other side of the world, ConnectNC can help you to achieve your goals. ConnectNC specializes in WordPress hosting and excels in custom WordPress theme design.

How do I add a new email address to my hosting account?

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Log in to the server administration of your web site. This information is located on the document that was sent to you upon setting up your hosting account with ConnectNC, Inc. If you do not have your documentation please contact us here and we will be glad to resend you the information. Once you are logged into the server you will do the following:

  1. Click on mailboxes/users
  2. Click on add user
  3. Give username
  4. Enter name
  5. Enter Password – make sure passwords are atleast 6-8 characters and are alpha numeric
  6. Re-enter password
  7. Give allocated amount of space the mailbox should have
  8. Click add

If you need to set up an alias for a user or set up a mailbox that will forward to another address:

  1. Log in to server
  2. Click on aliases
  3. Click on add an alias
  4. Type in the name of the alias (this will be the name @domainname.com)
  5. If the user is going to be an alias for a mailbox already created select the name from the list in Forward to box
  6. If the alias is for a user @domainname.com that will forward to an outside mailbox such as connectnc.com, hotmail, gmail, nc.rr.com, etc.. enter the full email address in the 3rd box Forward To(outside of domain; comma-separated):

Transferring your domain to another registrar

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If you’ve chosen to transfer your domain to another registrar, please call the web support line at 910-695-7068, extension 22 to let us know of your intent to move your domain. For your protection, we don’t approve any blind email requests from other registrars or third parties. Only the account holder of record may make changes to the account.

10/28/2010