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1. Give us a second working email address you have access to in the 'Message' area if you are unable to receive email with your ConnectNC email account.
2. Provide full details of the issue, rather than something like, 'please call.' This helps us to research your problem before we communicate. Not doing so will surely result in delays, since almost all problems can quickly be solved without a phone call.
3. We can text you, if you tell us your cell phone number!
If you can't find a solution to your problems in our knowledgebase, you can submit a ticket by selecting the appropriate department below.